HA Troubleshooting

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Service management

If you cannot see the list of services on a distributed server (Process->Services errors) watchdog peers might be configured incorrectly (check SIP_WATCHDOG_XMLRPC_PEERS in sipxwatchdog-config)

You'll see the following error in watchdog.log (distributed server) 

  "ProcMgmtRpc.getStateAll failed - 'voip.snbsip.com' not a configured peer"


If the system was upgraded from 3.8 you probably suffer from XECS-1330. If is not the case, modify sipxwatchdog-config.in (or config.defs) so that watchdog-config is correct.

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